COVID-19 Update to Clients
Though NCCA remains open, we encourage all clients to contact us before visiting our office. We will not be scheduling any appointments until April at the earliest. NCCA has a number of technologies in place that can eliminate the need for clients to physically visit our office for communications, signing, payment and document transfer.
Where possible, we are asking clients to either courier us their physical documents, drop them off in the mailbox outside our door (during business hours), or upload them to our portal. Our online portal (https://ncca.cchifirm.ca/clientportal/) allows for secure electronic document transfer, please contact us if you have not already been setup with an account. If you do not remember your password, simply visit our portal sign in and click ‘Forgot your password?’ (your username is your email address you use for communications with NCCA).
Where permitted by CRA, we can send you documents to approve and digitally sign. Documents that do not allow for digital signatures can still be sent electronically for you to print, sign and then scan back to us. CRA has announced they are temporarily accepting T183’s that have been electronically signed. A signed T183’s is required for us to be able to EFILE your 2019 Personal Income Tax return with CRA.
Payments can be made via an Interact e-Transfer, mail, or by calling our office with credit card information.
As a precaution, our staff have also been setup and trained for remote access to facilitate continuity of our operations, and ensure deadlines with all reporting bodies are met.
Also see our summary of the Government Assistance offered to help individuals & business cope with COVID-19.