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Fairness: A right, not a privilege

Fairness: A right, not a privilege

Annual Report 2016-2017

Fairness: A right, not a privilege

Source: Office of the Taxpayers’ Ombudsman

The Office of the Taxpayers’ Ombudsman (OTO) works to enhance the Canada Revenue Agency’s (CRA) accountability in its service to, and treatment of, taxpayers through independent and impartial reviews of service-related complaints and systemic issues.

The report highlights the Office’s activities and accomplishments in 2016-2017.

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